FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to elephtvofficial@outlook.com.

ElephTV is a powerful Android-based application that offers a rich selection of African live TV channels, including Sports, News, Entertainment, Documentaries, and more.

In addition to live broadcasting, ElephTV provides access to tens of thousands of movies and TV series, with new content updated weekly to keep viewers entertained with the latest releases.

ElephTV is an Android-based application and is only compatible with Android devices. It does not support iPhone, iPad, or other Apple devices.

✅ Supported Devices:

  • Android TV Boxes & Android Smart TVs (with Google Play Store)
  • Android Smartphones & Tablets
  • Windows PC or Laptop (via Android emulator such as Bluestacks or LDPlayer)
To use ElephTV on a Windows computer, simply install an Android emulator like Bluestacks or LDPlayer, then install the ElephTV APK inside the emulator.

❌ Not Supported:

  • iOS devices (iPhone, iPad)
  • Smart TVs with closed systems, such as:
    • Samsung Smart TVs (Tizen OS)
    • LG Smart TVs (webOS)
Note: If your Smart TV has the Google Play Store pre-installed (not through a browser), it is most likely compatible with ElephTV.

✅ For Android Phones & Tablets:

  1. Download the ElephTV APK file from our official link: https://elephtv.life/sp-site
  2. Go to your device settings and allow installation from unknown sources if prompted.
  3. If you see a warning that the app may be unsafe, don’t worry — downloading from our official source ensures 100% security.
  4. Once downloaded, tap the APK file to install. You're ready to go!

✅ For Android TV Box / Android Smart TV / Android TV Stick:

  1. Open the Google Play Store on your device.
  2. Search for and install: "Downloader by AFTVnews".
  3. Open the Downloader app and enable permissions to install apps from unknown sources.
  4. In the URL field or code section, enter the following code:
    7142948
  5. Follow the prompts to download and install the ElephTV APK.

✅ For Windows PC or Laptop:

  1. Download and install an Android emulator such as:
    - Bluestacks
    - LDPlayer
  2. Download the ElephTV APK from: https://elephtv.life/sp-site
  3. Open the emulator and drag and drop the APK file into it.
  4. Install the app and launch ElephTV from within the emulator. Enjoy!

Absolutely! We offer a 7-day free trial so you can experience everything ElephTV has to offer—completely risk-free.

Just follow the installation instructions to set up the ElephTV app on your device. Once installed, you'll automatically receive 7 days of full access to live channels, movies, and series— no payment required during the trial period.

Enjoy it free, explore the content, and decide if it’s right for you!

You can purchase an ElephTV plan directly from our website using Visa, MasterCard, PayPal, Google Pay, and more.

Please make sure to enter your correct email when ordering — we will manually send your VIP account after purchase.

If you don't receive it, contact us with your order number at elephtvofficial@outlook.com.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

ElephTV offers flexible plans based on the number of devices you want to use, with three subscription durations available for each.

📱 Plan by Number of Devices:

  • Basic Plan – 1 Device
  • Standard Plan – 2 Devices
  • Premium Plan – 4 Devices

🕒 Available Subscription Durations:

  • 1 Month
  • 6 Months (Half-Year)
  • 12 Months (Full Year)

💡 Note: The longer the subscription, the greater the discount.
Please compare plans and prices before purchasing, and choose according to your device needs and budget.

Unable to find satisfactory answers ? Contact Support